Structured Process Facilitator
Competency Overview

The Role

Structured Process Facilitator - Optimizing the performance of a group or team in a structured environment, i.e. a one off meeting, using structure task and relationship processes where the facilitator is the formal "leader" of the group or team

The role of the Structured Process Facilitator includes:

• Contracting with the group, prior to an intervention, on agreed roles, behavioral standards and task objectives.
• Facilitating the achievement of the task objectives through the use of appropriate structured task processes i.e. nominal group technique and relationship processes i.e. start stop continue etc. The focus is one of directing.
• Following up with the group to ensure the implementation of agreed actions.

Overview of the Program

The program covers Facilitating and Intervening and develops the following skills:

	Structuring
	Integrating
	Clarifying
	Listening and Responding
	Exploring skills
	Reviewing skills
	Actioning skills
	Positioning
	Relationship Mapping
	Confronting

Competency Clusters

Facilitating

How to work with a group of individuals or team, to achieve the agreed task objectives within agreed parameters.

Intervening

How to assist a group of individuals or team to effectively attain agreed task objectives through intentional structured interventions into task and relationship processes.